Mediation is a voluntary process where people meet with a neutral mediator in a confidential setting to resolve a conflict without utilizing the court system. El Paso Dispute Resolution Center is an affordable, neutral office that can assist in civil disputes such as neighbors, business, families, landlord/tenant, special education mediation, probate, contracts, personal injury, child welfare cases, consumer/merchant, threats/assaults, uninsured motorists, restitution, and employers/employees.